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Strategy & Operations Coordinator | Uber BH

We’re changing the way people think about transportation. Not that long ago we were just an app to request premium black cars in a few metropolitan areas. Now we’re a part of the logistical fabric of more than 600 cities around the world. Whether it’s a ride, a sandwich, or a package, we use technology to give people what they want, when they want it.

For the people who drive with Uber, our app represents a flexible new way to earn money. For cities, we help strengthen local economies, improve access to transportation, and make streets safer.

And that’s just what we’re doing today. We’re thinking about the future, too. With teams working on new modalities, self-driving cars and even urban air transportation, we’re in for the long haul. We’re reimagining how people and things move from one place to the next.
About the Role

The Operations and Strategy area is critical as it is in charge of continually improving the rider experience through greater driver availability, while minimizing costs and streamlining processes associated with the supply side of our business. This role is ultimately responsible for making sure we have drivers on the road, where we need them, and when we need them, at all times.

About the Role

The Operations and Strategy area is critical as it is in charge of continually improving the rider experience through greater driver availability, while minimizing costs and streamlining processes associated with the supply side of our business. This role is ultimately responsible for making sure we have drivers on the road, where we need them, and when we need them, at all times.

What You'll Do

Take a data driven approach to plan, analyze and implement driver and rider acquisition, engagement and re-engagement campaigns, to ensure superior rider and driver happiness
Identify actionable customer needs and insights to support strategic decision making and to leverage in customer lifecycle projects
Develop & optimize processes. Take big picture ideas and break them into actionable steps, own processes end-end and constantly seek to improve them
Take Initiative. Take ownership of Uber's growth in your city

What You'll Need

Bachelor's degree in Economics, Finance, Statistics, Engineering, Business, Marketing or similar field -- if you think your background brings something to the table, we want to hear from you!
1-2 years of Strategy Consulting, Engineering, Banking, Business Intelligence or similar background in a large business or of growing a startup
Analytical rigor - Excellent Excel skills, SQL skills is a plus. We use data to inform our decisions; you'll quickly identify what data you need to resolve a problem and how to analyse it to get to your answer. You'll have experience dealing with complex data sets, deriving insights and checking against what you see in the real-world
Strong communication skills and ability to interact with internal and external partners
Roll up your sleeves and get into the details approach
Business curiosity - you love to learn and constantly seek ways to improve your understanding of the business and the tools you use

About the Team

Our Operations teams are the heart and soul of Uber. These are the teams that take our global product and localize it to an assigned market, while creating thousands of economic opportunities for drivers, and making transportation cheaper and more accessible for our riders.

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Informações

Cargo: Strategy & Operations Coordinator | Uber BH

Setor: Outros

Região: Belo Horizonte/MG

Enviar currículo até: 30/08/2018


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